Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


You have the right to receive a new product depending on the product availability. If the product is not available, we will refund you with a Store Credit or the total amount paid.


  • -Return shipping costs are the customer's responsibility.
  • -A 5% restocking fee will be charged.
  • -We'll refund only to the same payment method used to place the order.
  • -Refunds will be executed once we receive and process the product. Please allow up to 15 business days for processing.
  • -Items that are damaged, dirty, altered, or not in their original packaging will not be accepted for return.
  • -After we send the refund confirmation to the customer, the refund can take between 7 to 10 business days to be reflected on your account statement.

To exercise the right to return products, please follow these steps:

  • -Please contact us at If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  • -Please make sure that the product is in unworn condition and in the original packaging.
  • -Send the package to our warehouse at the address we provided.
  • -Notify us and send us the tracking number for your return package to

The refund will be only for the cost of the product, not shipping. For further inquiries, please contact us at


Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

  1. Log in to your account:
    1. In the Email field, enter your email address, and then click Continue.
    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
    3. Go back to the online store, and then enter a six-digit verification code.
  2. Click the order that you want to submit the return for.
  3. If your order has more than one item, then select the items that you want to return.
  4. Select a return reason and add a note for the store.
  5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.